- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I set up a new eBay account recently and sold an item. The buyer has paid and I have sent the item.
However, I do not know where the money is.
I have not linked a PayPal account in my eBay account.
eBay support have said the payment was sent to my PayPal account but I don't know how that has happened. I have a payment ID and they have asked me to contact PayPal to investigate this payment ID and where it is.
Does anyone know how I can get this looked at?
Solved! Go to Solution.
- Labels:
-
Funds Availability
-
PayPal Balance
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @bbrumm,
Welcome to the PayPal Community!
Before you can receive money from eBay, you would need to link your two accounts together. You'll also want to make sure your email address is confirmed. However, most eBay merchants are now part of the eBay Managed Payments program. As part of this program, eBay automatically transfers your sales to your bank account. For PayPal account-specific information, you can reach Customer Support by clicking 'Contact' at the bottom of any PayPal website. Support is also available through Facebook Private Message or Twitter Direct Message.
I hope this helps!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @bbrumm,
Welcome to the PayPal Community!
Before you can receive money from eBay, you would need to link your two accounts together. You'll also want to make sure your email address is confirmed. However, most eBay merchants are now part of the eBay Managed Payments program. As part of this program, eBay automatically transfers your sales to your bank account. For PayPal account-specific information, you can reach Customer Support by clicking 'Contact' at the bottom of any PayPal website. Support is also available through Facebook Private Message or Twitter Direct Message.
I hope this helps!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks, I worked with eBay to resolve it. They sent the payment to a different email address and not this one, so it's now resolved.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @bbrumm,
Thanks for the response, and I'm glad to hear you were able to receive the payment.
I hope you have a lovely rest of your day!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Paypal ask payment method twice in My Money Archives
- Payment in My Money Archives
- I can’t use pay pal as a payment method on my ps5, any ideas? Please help in My Money Archives
- i cant make a purchase online using paypal in My Money Archives
- PayPal took money from my account because buyers card issuer took it in Payments Archives