eBay buyer has told me item is delivered but tracking not updated - paypal wont release funds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello all,
I recently sold a watch on ebay. The buyer has messaged me on ebay to say the item was delivered and they are very happy however the tracking has not been updated simply says "no answer at the address". I have contacted royal mail who say there is nothing they can do as they would need the item in there hand to update the tracking number. How am I going to get the funds released?
- Labels:
-
Funds Availability
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always available or guaranteed.
If not then sadly its 21 days.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Getting money back from Ebay in Payments Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- Item not received in Disputes and Limitations Archives
- Payment hold in My Money Archives
- Why does PayPal continue to allow 163.com? in Disputes and Limitations Archives