can't transfer money to debit card or add bank account

Jj0v_20
New Community Member

Whenever I try to transfer the money I have in my PayPal account to my debit card I get an error that says "There’s a problem Right now, we’re not able to complete this transaction." I would try to connect my bank to then send the money there instead of to my debit card and I would get an error saying "Sorry, we couldn’t confirm it’s you" I would then check my resolution center to see if there was a problem I needed to fix but there it would say that I have no pending issues. I have called customer support but was told to just change my account password and wait 24-48 hours for the issue to be fixed but have not had any problems fixed at all

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.