Why cant i withdraw my money using a credit card

mccordero09
Contributor
Contributor

Why cant i withdraw my money using a credit card?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@mccordero09 

 

You should be able to in your country.

 

Have you confirmed the card with the 4 digit code?

Is it a card issued in your country?

Is it a card paypal accept ie not a virtual one like payoneer?

Does the name and billing address of the card match the name and address on your paypal account?

Does the card have available funds on it?

What error message do you get?

Have you added that card at least twice to another paypal account in the past?

Is the card linked to a previous account already?


Advice is voluntary.
Kudos / Solution appreciated.
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mccordero09
Contributor
Contributor

yes it is a mastercard 

when i press on the withdraw on the summary page

it only gives me the option to elect a bank account 

i cant choose the credit card that i elected

😞

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PayPal_Cristina
Moderator
Moderator

Hi mccordero09,

 

I am sorry about your issue. Occasionally, we may block the use of a particular card, a bank account or your balance if there may be a higher-than-normal level of risk associated with the transaction. This is similar to the way your bank or credit card issuer approves transactions. Here are some things that you can do that may help. Please ensure that you are making your payment from your country of residence. If possible attempt to complete the withdrawal from your home computer or the computer you most frequently use to access your PayPal account. If you have an unconfirmed card or a bank account registered on your PayPal account, please make sure to confirm them.

 

You may contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

 

I hope this helps.

 

Cristina

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