Unable to add anyone to account

BevCo
New Community Member

A few weeks ago my friend thought she was setting up her own account. Her own name, email, password, all the required information. For some reason, it just incorporated it with mine. It added her email address to my account and changed my password. She had some money transferred to PayPal, and is now unable to get it into the bank. We are sure it is because it is in her name and the PayPal account is in mine. The bank account is in both our names. I cannot find any issue that addresses how to add anyone to my account. She has money she cannot get to. Can anyone help?

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