Twitch donation funds on hold

LaurynMarie
New Community Member

hey! so I'm a twitch streamer. a friend of mine donated to me on Feb 29 - I've gotten donations before and had gotten them instantly, this one has been on hold since the night it was donated. I know he didn't refund it as he's a friend, and he also knows I'm not shipping anything. I did the 'get my money' thing on PayPal saying that I have nothing to be shipped in return for the money but its still on hold. I have some people telling me it'll be two weeks, PayPal telling me it'll be on hold until the donator confirms they received the item (even though there's literally no item) and a bunch of other things. I just want my money

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2 REPLIES 2

PayPal_AshleyM
Moderator
Moderator

Hi @LaurynMarie,

 

Oh no! Holds can definitely be frustrating. You can find information on holds here, and how to release them more quickly here. I hope this helps!

 

- Ashley M


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Cubeee_CZ
Contributor
Contributor

I have the same problem 😞 😞

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