Refund not arrived yet

cilikekko
Contributor
Contributor

Dear Community,

About 10 days ago I requested a PC world online order cancellation .

The order was made in the evening and the following morning I canceled it (the order was not dispatched,still processing).

 

I paid using paypal balance .

 

The retailer customer service told me that the refund will normally take 3-5 working day to arrive ,but by now on my paypal account I don`t see anything.

 

what shall I do ?

 

Regards,

Frank

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1 REPLY 1

millieagz
PayPal Employee
PayPal Employee
Hi @cilikekko, Welcome to the community and thanks for posting. Please visit the link below as I am sure this will help regarding your refund concern. https://www.paypal.com/uk/smarthelp/article/where-is-my-refund-faq1212 I hope this helps. If this post or any other was helpful, please enrich the community by giving Kudos or accepting it as a Solution. Stay safe.
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