Refund/Cancel Payment

morenio1198
New Community Member
Hi people. I got an issue about me transferring my paypal balance to gcash. I got an error while transferring my balance but unfortunately paypal deduced the balance that havent got to my gcash account. I calles GCash and they told me that the balance didnt reach them so I ask the paypal to cancel or refund my money. Will it still goes to my paypal account? How long would it take to appear in my account?
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @morenio1198,

 

Thank you for reaching out! Welcome to the PayPal Community. That's a great question. You should see the funds return to your PayPal account within about a business week. If you do not see it by then, please reach out to Customer Support to review the payment and see if it had been fully reversed / refunded.

 

Thanks!

 

 - Jon K


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