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What happens when you try to link your account? If you haven't received the preapproved payments plan, you haven't successfully signed up.
Your screens should follow exactly as the guide here:
https://help.gcash.com/hc/en-us/articles/360019948834-How-to-Link-PayPal-to-GCash
Do you receive the email at the end as well?
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Hi @dmaramazing
Saw your message on the other thread.
A screenshot from your end would help, are you saying that this page is empty to you?
If you're facing issues linking your account, did you make sure your PayPal account's first and last name matches your GCash account?
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What happens when you try to link your account? If you haven't received the preapproved payments plan, you haven't successfully signed up.
Your screens should follow exactly as the guide here:
https://help.gcash.com/hc/en-us/articles/360019948834-How-to-Link-PayPal-to-GCash
Do you receive the email at the end as well?
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Hi, @dmaramazing
We're you able to resolve your problem regarding Cash-in? I'm having exactly the same problem right now. I don't have any pre-approved payments to cancel as the solution suggested. Please help me. How did you resolve it? Did you wait for 24 hrs to 48 hrs as the pop-up message says? And what happened after 48 hrs. Did it return back to normal? What did you do to withdraw your funds from Paypal?
Thank you.
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how did you get this link? I tried going to payments and then to manage my automatic payments but its not showing my Gxchange to be approved. I saw that once but it told me I have to reset my pin. How did you solve this error?
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It happens to me and got my problem solve. I found out that the Paypal only give 1 year temporary access to gxchange so I can't see the pre-approved payments on the list because my last transaction from paypal to gcash was already past 1 year ago. What I did was I relinked my paypal account in the Gcash app again and waala! the gxchange pre-approve payments appeared again on the my paypal list and I got my money transferred to Gcash.
Hopes this helps..
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