Pending payment

hollygurneyy
New Community Member

Hello,

 

I have recently sold a pair of Doc Marten boots on my depot page. They money when received when straight on hold, which usually happens so I ignored it. Since the boots have been sold, I have shipped them with Depop and the buyer has confirmed receipt of the boots and left a review on my page. I have contact PayPal multiple ways, through email, calling and the message centre. The money is still on hold. What can I do to get the money?

 

Thank you 🙂

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2 REPLIES 2

charmanderrr
PayPal Employee
PayPal Employee

Hi @hollygurneyy 

 

 

Good day! I have found an article that may help.

Kindly visit the link below.

https://www.paypal.com/uk/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-...

Hope this helps! Stay safe.

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