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Good day! Im sorry you were not able to access the money right away.
There are several reason why money will be put on hold. For details kindly visit the link.
I also found an article that may help. Please visit the link below.
Hope this helps! Stay asfe.
SOUNDS LIKE THIS SCAM, CHECK IT OUT.
They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk/spam folders.
You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.
Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.