On Hold Payments
Elisabeth_croft
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Posted on
Jun-07-2021
02:43 PM
I sell on Depop, and for about 2 weeks now the money has not been released into my account. The parcel has been delivered over a week ago and I updated shipping to show. It says my activity is different or something?? Just wondering if anyone knows how to solve this
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3 REPLIES 3
Madhubala1
PayPal Employee
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Jun-08-2021
11:24 AM
Hi @Elisabeth_croft,
Thank you for your post.
I am sorry for the trouble caused. I can understand that you are referring to the payment hold. You can click here and check why the payment has been placed under hold.
I hope this helps.
Madhubala1
Elisabeth_croft
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Jun-09-2021
02:15 AM
PayPal message us told me why the money was on hold but I don't understand why it still is. Is there anything I can do because it's coming up to 3 weeks without my money now
Dasimms76
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Jun-08-2021
09:51 PM
I too have an on hold payment that buyer has confirmed hes recieved item and even left positive feedback days ago....why a healthy, smooth transaction with clear evidence to confirm this is the case , cannot be cleared and seller be given HIS money? This is 1 of 4 payments currently being held by the way.
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