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travismoji
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Posted on
Mar-30-2020
05:10 AM
Hi everybody
I need help. I have a payment today but it has been refunded by the seller. I paid with a visa card, but the money I have yet to is not received. I checked my card but I haven't seen the money on my visa card yet. I do not know why. Can you guys answer my question?
Thank you very much
Wishing everyone a good day.
1 REPLY 1
Naya_B
PayPal Employee
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Mar-31-2020
08:33 AM
Hi @travismoji,
How and when your money is refunded depends on how you paid for the transaction. Refunds to cards usually take 5 business days but may take up to 30 days depending on the card company involved.
Hope this helps!
Naya
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