No option for PayPal to mail me a check and help assistant can’t find my transaction!

meg_41-L
Contributor
Contributor
Have I been scammed? Help! I sold a purse on eBay and PayPal emailed me and said my payment was received but on hold ( my 1rst sale on eBay). When I log in , the transaction shows up but when I click “Accept my money “ it won’t let me click “mail me a check “ What is going on? Is the only way to get $ out of PayPal to enter my debit card or bank information? Do I have to enter that information even just to get a check sent to me? And what about PayPal “help & contact “ saying that they see no record of any transactions in last 90 days? I have the transaction #! How can the app itself be a scam? Please help me? Thanks so very much for your help!!
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