Negative balance for no reason

[thedan1981]

Hello,

My paypal account has suddenly gone negative for -52.47, and I cannot see anywhere why, I am in the middle of a dispute which I lost but the amount I should be charged is much more than -52.47, it would be 167, also there is no record of -52.47 anywhere on my account activity.

Thanks

Daniel

[kernowlass · Accepted solution]

@thedan1981 

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[thedan1981]

Thanks,

Paypal overcharged us by £105

Basically we bought an item for 475.82 and paypal added £105 for no reason

sent a case

Dan