My money
Hannah972
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Posted on
Apr-29-2020
05:59 AM
I sold an item on eBay and my money was placed on hold. The item was delivered yesterday full tracking attached and I have also received positive feedback. I messaged PayPal didn’t get a response for 24hrs and he said he had requested it to be available. Keep refreshing my PayPal and it is still on hold. Nobody is responding via chat and I need to top my electric up as I am working from home. I am really unsure what to do. Can anyone advice? Thanks
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kernowlass
Esteemed Advisor
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Apr-29-2020
06:12 AM
Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1-3 days (if you use Ebay / paypal postage).
Info in this Ebay link below about Ebays hold.
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...
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