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My money has been stuck in hold for over 24hours.

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EimantasJ
Contributor
Posted on

Hello, on the transaction it says my money will be out of hold within 1 day of confirmed delivery, its been over 24 hours the money is still on hold. Its really urgent and I tried contacting support trough email, facebook, number everything and nobody has responded.

1 REPLY 1

My money has been stuck in hold for over 24hours.

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kernowlass
Esteemed Advisor

@EimantasJ 


Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.
If completed and no funds are released then contact c.s. and request manual release of funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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