Money pending/on hold

Vedran1304
Contributor
Contributor
Hi, I have sold this item 10 days ago and money is since then pending/on hold on my paypal account. The buyer have recived it, gave me 5 stars on reverb, and reverb have charged me it's commision. Still I can't acess my money. Can you please tell me a reason for that if you know? Thank you in advance, Kind regards, Vedran
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Vedran1304 


When funds are released.
1.
Normally funds are released when tracking shows delivery of the item to the buyer + 1 day as long as you used one of Paypals approved shipping carriers / Paypal shipping.
2.
If you don't send with tracking then funds are released at 21 days.
3.
If you are selling items to be collected OR virtual items OR services where tracking is not appropriate then you can mark the transaction as processed and the buyer 'may' have the option to confirm receipt on the transaction on their Paypal account. IF the buyer agrees to do so and IF the option is available to them then funds may be released earlier for you, however that is not guaranteed.
4.
If its an ebay sale then funds from ebay may be released earlier with positive feedback.


Advice is voluntary.
Kudos / Solution appreciated.
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Vedran1304
Contributor
Contributor
Thank you for reply. I found myself on number 1, have add tracking number and buyer did recived it but it was my local post office so I guess I have to wait 21 day to recive my money on bank account.
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