Money on hold, but I'm not a seller?? A friend sent money, but its on hold and says new seller?

[Bjgiii]

A friend sent me 50 bucks. It is pending and on hold, because something about being a "new seller" but I'm not a seller. I don't sell or buy anything with paypal. I never have. I have had my acct for awhile, and use it daily. Never had any transaction ever be put on hold or pending, and have never been charged a fee when someone sent me money? What do I do to fix this? Its says something about shipping and verifying the orders fulfilled, but thereisnt anything to ship or buy or sell?? I needed this money to feed my kids tonight! That's why they sent it to me. 

[kernowlass · Accepted solution]

@Bjgiii 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. 

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

https://www.paypal.com/us/smarthelp/article/faq3743