Money on Hold

Freya10
New Community Member

Hi all, hope you are well. 

 

I have been buying and selling on depot for years, with no issue. I recently took a larger payment for an item. This money went into hold. I posted it next day, added tracking and completed the sale on depop. The money is still on hold and the item has now been delivered. I have evidence of this from the buyer who said the item was perfect. Yet, PayPal still thinks the item is only shipped and not delivered. Im a student and I am selling to make whatever money I can, so its really frustrating knowing I've 100% completed the transaction yet the money is still on hold. 

 

Please can someone help! Paypal make it impossible to talk to any real people and its really frustrating!

Thankyou,

Freya 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Freya10 

 

Does your tracking number show the item as delivered or not yet?


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