Money is on hold!

Amelia131
Contributor
Contributor
I sold a pair of very expensive shoes and my money is on hold. The person received the packaging but isn’t responding and I’m worried I won’t get my money. I provided tracking info aswell, can someone help please?
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3 REPLIES 3

charmanderrr
PayPal Employee
PayPal Employee

Hi @Amelia131 

 

 

Good day! There are several reason why money will be put on hold. For details kindly visit the link.

https://www.paypal.com/uk/smarthelp/article/FAQ1987

I also found an article that may help. Please visit the link below.

https://www.paypal.com/uk/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-...

Hope this helps! Stay safe.

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Amelia131
Contributor
Contributor
Big scam , not happy whatsoever!!!!! My son trusted paypal. sent trainers to buyer. whom agreed 1200 as they were limited edition. He received the trainers via Ups in Croydon! Third party sent money and then asked for money back! My son only 17 and being raised correctly sent the money back as he naively assumed this 3rd person was also scammed ! I believe it was a set up . Won't use PayPal in future. the support is poor as is the service . I've a good mind to report this to the police . But I'm aware that's pointless
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Amelia131 

 

Are the funds showing in your paypal account as pending or not showing at all?


Advice is voluntary.
Kudos / Solution appreciated.
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