I sold an item, the package already delivered on monday. 4/20/20, why my money still on hold
Sao53c
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Posted on
Apr-22-2020
01:49 PM
I sold an item, the package already delivered on monday. 4/20/20, why my money still on hold
1 REPLY 1
charmanderrr
PayPal Employee
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Apr-23-2020
08:06 AM
Hi @Sao53c
Thank you for reaching PayPal.
Im sorry you were not able to access the money right away. There are several reasons why money will be put on hold, please see below article.
https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987
You may want to check with the sender how it was sent, if it is as friends and family or goods and service. For goods and services kindly ask the sender to follow the steps on the link below.
If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe!
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