How to retrieve my money?

janrevia
New Community Member
Hey an amount of money has been sent to me to my link with an incorrect email address can I retrieve my money with the new and correct email address? If yes hoe can i? Please help me. I really need that money
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1 REPLY 1

_Joseph_
PayPal Employee
PayPal Employee

@janrevia 

 

Kindly double check with the sender the email address where the payment was sent as sometimes 1 letter or punctuation mark would make a difference. If it was sent to the incorrect email address, just add the incorrect email address to your PayPal account and confirm it. If your payment is unclaimed/pending for 30 days or your payment was denied or refunded, it will be refunded to the sender funding source used. Check below article for further details:

 

https://www.paypal.com/ph/smarthelp/article/why-was-my-paypal-payment-denied%2C-refunded%2C-or-uncla...

 

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