How to find which account the payment is taken from
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am trying to find out which account my payment was taken from for all my transacrions. For example, I have several source in my paypal account: linked bank, linked credit card, paypal balance. When I check my activities, it only shows a list of transactions with payto information, but paypal doesn't list out whether the money is taken out from to pay the merchant. Same goes with refund, paypal doesn't show where does the refund go: to the bank, to the credit card or to my paypal balance. -
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @EileenW ,
Thank you for reaching out to us.
When you open up the transaction from Activity tab, you should be able to click on the transaction itself and show you were it was taken out of. Can you try and check using a browser either on your phone or computer? as some options are not available on the mobile app.
For refunds, it only updates the transaction status from the Activity tab to Refunded, and when you open up the transaction you should be able to see where it was taken out of originally. All refunds are automatically swept back to the originally funding source. So posting would depend if it was taken out of your Paypal balance, card or bank account.
To know more about refunds you can check this link.
https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212
Hope this helps! Stay safe.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- I can't add funds to my wallet in My Money Archives
- Paypal ask payment method twice in My Money Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives