Holds

Charmlot
Contributor
Contributor

Hey Someone paid me some money over i did click order process but its on holding why is that . How do i get it clear on my end 

 

Thank you

 

 

 

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Charmlot 


With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale OR no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.

If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always available or guaranteed. 
If not then sadly its 21 days.

 

https://www.paypal.com/za/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297?app...


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Charmlot
Contributor
Contributor

The pickup address and delivery address are the same guys i dont know understand why  do i need courier for it there no courier  involve in this 

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