Holds
Manik2000
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Posted on
May-16-2020
06:37 AM
I have sold 2 Items on my Depop and they have been released and shipped! However another person placed an order whilst my other items were being shipped and the money is on hold. The items have been delivered yet my money for my next order is Still on hold?
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millieagz
PayPal Employee
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May-18-2020
06:04 AM
Hi @Manik2000, Welcome to the community and thanks for posting. There are several reasons why money will be put on hold, please see below article as I am sure this will help you regarding payment holds. https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987 Since the transaction was processed as for goods and services, you may ask the sender of the money to follow the steps on the link below for the money to be accessible on your account. https://www.paypal.com/uk/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176 For the money not to be held moving forward, please visit the link below. https://www.paypal.com/uk/smarthelp/article/faq3743 I hope this helps. If this post or any other was helpful, please enrich the community by giving Kudos or accepting it as a Solution. Stay safe.
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