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hanna1fuhs
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Posted on
May-20-2020
06:07 PM
Recently I’ve started using the app Depop to sell shoes. I was trying to figure out how the whole app and payment was going to work and how I was going to be able to get my money, but as a result from trying to figure it out my payments got put on hold. I’ve been receiving fees from Depop resulting in overdraw fees from my bank and my money still isn’t in my account after I’ve shipped the packages for the orders I’ve received and put tracking information on each one. It has a message that says i’ll receive my money within one day of delivery but that one day has passed and I still haven’t received my money yet and now I owe my bank $100 because Paypal won’t allow me to access my money. It also says I’ve received my money when it hasn’t shown up in my bank account and it still shows as on hold.
1 REPLY 1
charmanderrr
PayPal Employee
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May-22-2020
06:48 AM
Hi @hanna1fuhs
Im sorry you were not able to access the money right away. There are several reasons why money will be put on hold, please see below article.
https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987
Since the transaction is for goods and services, I have found an article that may help.
https://www.paypal.com/us/smarthelp/article/faq3743
If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe!
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