Hi I need assistance on how to claim an amount with a shipment that is on hold

[slhoffmann]

I need to know how to claim a retained amount from a shipment that has arrived

[salma75]

I need to cancel this transaction and get a refund! The seller has asked me to contact PayPal!

Your payment to <removed> on 28-Feb-2021 is pending

One of your payments is pending.

Amount: $229.95 CAD Transaction ID: 9L5784960U6964547 Recipient: <removed>