Help! I transfer my funds to a prepaid card chose the 1-3 minute option

Ducky2cute
Contributor
Contributor
Help! I transfer my funds to a prepaid card chose the 1-3 minute option And i cat see any money I sent!
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5 REPLIES 5

Tkthrockmorton
New Community Member
I have my husbands bank account, debit card, and my prepaid card on my account previously. I have a prepaid card due to my business. I was always able to transfer customer transactions to my prepaid card. However it started one day that it would say it’s on its way but never show up. When I spoke with customer service, she informed PayPal is no longer supporting prepaid cards but couldn’t tell me why. So now I have to use my husbands card on my transfers.
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Ducky2cute
Contributor
Contributor
How do I get my money back
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Ducky2cute
Contributor
Contributor
No, I want my money back because I sent my money to the prepaid but it doesn't sent it HEL
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PayPal_April
Moderator
Moderator

Hello @Ducky2cute

 

It sounds as if Customer Support would need to review this further. You can reach them by clicking Contact at the bottom of the PayPal page or through Facebook or Twitter. 

 

-April 

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