Delete an account with a pending transaction??

koolAnim8r
New Community Member

Over 10 years ago, I closed my account with Wells Fargo Bank. Every few months, I try to delete this account as a PayPal payment method. Apparently, after all these years, there is still a pending transaction linked to the account, and PayPal will not allow me to delete it. I've let it slide for all this time, but should probably clear it up...any suggestions?

 

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2 REPLIES 2

Anonymous_User
Not applicable

At this point - contacting customer service may be your only option.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@koolAnim8r

 

Your best bet is to phone customer services and ask them to remove it for you.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.


Advice is voluntary.
Kudos / Solution appreciated.
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