Claimed funds but money is not in my account nor in pending activity

nando1117
New Community Member

Received funds from a friend. Got email notification to claim funds. I've one ahead and claimed them which said they were now in my account. My account does not show the funds nor the transaction in activity/pending. Anything I am doing wrong here?

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @nando1117,

 

Welcome to the community and thank you for your post.

 

I would suggest you check if your email address is confirmed. To receive a payment into your PayPal account, your email address must be confirmed. Simply follow the steps here.

 

I hope this helps!

 

- Rachel 

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