I recently moved and have updated all my addresses and payment info everywhere except PayPal. I have three cards. Paypal let me update the address on one no problem, but would not let me update the address on the other two. I removed them and relinked them, which worked for one. The last card is the one giving me issues.
I linked the card and got the notification to confirm a small charge on my bank statement. I did this, and got an error stating it was the incorrect code (it wasn't). I tried backing out of that page, and the option to confirm the card was gone, but the card was still unusable. I contacted customer service, and after 4 hours of messaging back and forth followed up by a phone call, I was told to remove and relink the card. I did this, and again there was no option to confirm the card but it was still "on hold" per the customer service rep. After some "fixing" on their end, I was instructed to try again. I did, but when I tried to enter the card again I got an error message stating "This card cannot be linked. Please try a different payment method." I was told to try again in 24 hours. I did that, and get the same message.
I am not sure what to do next, but I am pretty sure PayPal customer service is not going to be very helpful. If anyone has any idea how to fix this I would greatly appreciate it.
Thanks.
