Cannot link debit card

smilegeorgee
New Community Member

Hello there!

i seemed to have linked my current debit card to my old paypal account which i no longer have access with. no that i created new paypal account with different email address, i cannot link my debit card to my current paypal. when i tried to login to my old paypal, it said that it cannot confirmed my identity. please help me link my debit card to my current paypal account. thank you!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@smilegeorgee 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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