Bank Transfer issue

hanelli11
Contributor
Contributor

Greetings!

 i have issued a bank transfer last march 27, 2020 and confirmed that it will be transfered on april 3rd, up until now them money has not yet reflected on my bank account, i tried to go to the bank, but they said it was the issue on paypal.

 

when i checked my paypal account the bank  is still in checking status, what does it mean ?

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1 REPLY 1

Sidney08
PayPal Employee
PayPal Employee

Hello @hanelli11 , I hope you're doing fine.

 

You may need to speak with one of paypal representative since this is a withdrawal issue. So that paypal can help you track your money.

Here's how:

Log On to your PayPal Account.

Click HELP on the top Menu, scroll down to the bottom of the Page and click CONTACT US.

You will be presented options how you can reach customer service. 

Choose " message us " or "chat us".

 

I hope this helps. If you find this helpful, make our community better by giving kudos or accepting it as a solution.

 

Have a great day and keep safe.

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