Bad customer Service - Did you have the same experience?

suvenkat
New Community Member

Folks:

I used XOOM since it had the brand name of Paypal.  Once you reach a certain limit of sending funds, they want to see your paycheck!!! @#%$%!!  Exactly, they have no business in trying to get details on my paycheck (they are not IRS).  I don't plan to use XOOM anymore and will use other transfer services (several fish in the sea).  Google XOOM sucks to get insight on the various bad experiences.  Paypal hope you are listening.

 

Thanks

-Suresh

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@suvenkat 

 

Not surprising if after a certain amount, they need to verify your identity, proof of address, etc. You have the Patriot Act to thank for that.


Kudos & Solved are greatly appreciated. 🙂
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