21 Days passed and I still did not receive money on hold.

mervegozde
Contributor
Contributor

I sold an item and received payment on 29.03.2021. I shipped the item with DHL ( Sendungsnummer: 3[Removed. Phone #s not permitted] and the buyer received shipping today. DHL tracking system does not give a response when I track this number. Item received and confirmed by the buyer but my money still on hold. Today 21st day and I still did not receive money.

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