Back in the 1990s, while developing, somebody on the other side of the table made the spurious claim 'There have been studies...', though back in the 1990s, the internet was quite new and if anyone did a study, it was nothing more than Fake News. Sites everywhere were posting Frequently Asked Questions, and it didn't take long for these to denegrate to a bunch of stupid user questions that nobody but the idiots that work for the Board of Directors think up in a Brainstorming Session.
It is time to do away with the FAQs, especially the label 'FAQ'. Obviously, a new site has never had a question posed and therefore, the veracity of the term is lost. Who would trust a new site with a FAQ page that is littered with 'How to...' instructions. It is time to treat people like human beings and put the interactive into the process. Back in the 1990s, we called this a sub-routine. C++ users called it Structure. Everybody and their brother uses a new, improved language, which is the same old language with a different name.
Stop already.
As for PayPal, there seems to be a need or use for an App attached to this site that would poll the database and return some information. The query basically polls PayPal for a Vendor Name, returns a valid PayPal Vendor/Approved PayPal Vendor and something along the lines of a 'Member Since' to return a registration date. A follow-up would be a report to the user/member/community that so-and-so is indeed a valid member/vendor and has been since some date.
With security on everybody's mind, it may help.
Next up: Real people with real questions.
