With an 18-year impeccable history at PayPal, earlier this year I experienced a spate of challenges with Walmart and Sams Club - issues with my PayPal Debit Card that I had been using for years, there: I was told initially, that PayPal themselves had implemented new security protocols - due to escalating losses from back-up funding declines generated by PayPal customers.
After speaking with PayPal's Vice-President of Loss Mitigation, I was assigned a senior account specialist who provided his name and direct email/phone contact information so that we might continue a dialog as solutions were determined. Turns out, a software error was triggering "false" denials and was immediately identified and rectified, although PayPal DID recommend that I establish a token amount of regularly scheduled inbound transfers from my checking account, to provide evidence of back-up funding reliability (this, despite an 18-year stellar record here) - which I did, despite my reluctance to add yet another annoying task to sort though when reconciling accounts monthly.
MY particular and specific complaint lies now with Sams Club (following on the heels of similar frustration with Walmart, which has been occurring for over a year, now): Yesterday - for the first time ever - I was compelled to process my Sams Club Business Account purchases as "debits", versus the usual "credit" processing I prefer to employ - as I have for 18 years.
When speaking with PayPal representatives today, I learned that this is a recent development with Sams Club - following the prior examples of Walmart and Kroeger's - and I will definitely lodge my complaint with Sams, directly,
In the mean time, PayPal representatives are encouraging us to express our frustrations here as feedback - which they (as our corporate advocates) may also take to Sams Corporate, and pressure them for restoration of our former option to choose the manner in which WE prefer our charges to be processed.
