This is absolutely ridiculous and disappointing! I have Spoken with PayPal over 9 time today because I was trying to load a 500 card to my account and have been receiving the error message "Sorry, the redemption of your My Cash card could not be completed at this time.
Please try again, and if the problem isn't resolved, then call My Cash card customer service at 855-721-5035.My Cash Error Code = 203
I called the number provided and it only allows you to check the card it doesn’t even give you an option to speak with someone I had to get that information from the rep in the customer service dept. finally called the customer service dept. and the rep was very nice she checked my account and advised me that there was nothing wrong with my account she placed me on hold and came back to phone and advised me that she spoke with the my cash dept. and was told that there was a system issue she could not tell me how long it was going to take for the issue to rectified she just said to check back in a hour or two I spoke with her about 12:00 and I just checked backed and it's 2:12 pm and it still have not been resolved. I then called cash services and used the 0# as the rep said and finally reached a rep that sounded like she was freaking sleep. And I was told by the rep from the My Cash dept. that she doesn't know what the issue could be she then asked for the serial number of card I explained to her that my sister purchased the card and that we live hours and hours away so I would have to contact her at work to get the information. Which is a big inconvenience since it took me forever just to reach her and the thought of calling back again. She then stated that it’s nothing that she could do then. So now I am **bleep** what an inconvenience my sister was providing that money to me because I'm a college student with no job and I’m supported by my family. I was using that money to pay bills and participate in black Friday with friends because I never have and here I am writing a review on PayPal. Totally unacceptable because looking over the reviews this issue have been happening for days so it should have been resolved. And all employees should have been notified regarding the issue and should be able give us correct information on what is going on. No just saying something to get us off the phone they don’t even apologize. I'm defiantly not letting this go I have contacted a lawyer and I’m currently printing out all of these statements and I was smart enough to record my last two calls where I was told two different things. PayPal should at least have sent us an email or something. And should credit my account as well. They WILL hear from my lawyer ASAP. And I will be deleting my paypal account and will no longer be using there poor services Cambra Sims
