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Hi,
My account has been recently blocked for ID verification and physical address - Paypal asks me to provide several copies of legal documents. Because i can't provide a copy of a utility bill (all my bills are in my mother's name), i sent Paypal a copy of a recent Bank Statement which has my name on it and my physical address below. It is signed and stamped by a bank official. Their reply was: "The document provided unfortunately is not considered a proof of address. Please send us a valid document that proves you live at the address which is currently registered on your PayPal account. What is a valid proof of address? We accept a copy of: [...] Bank or credit card statements". I provided a Bank statement which proves my address.
All my earnings are going through Paypal but Paypal is holding my funds! I can't pay my rent nor my monthly expenses!
This is getting frustrating!
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Why not phone them and ask why they won't accept that or what they will accept?
Advice is voluntary.
Kudos / Solution appreciated.
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Why not phone them and ask why they won't accept that or what they will accept?
Advice is voluntary.
Kudos / Solution appreciated.
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After a phone conversation, everything sorted out. Looks like all i had to do is match the address from my bill with the one in my Paypal account - letter by letter.
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