How To Reach PAYPAL

[junbug]

I HAVE TRIED UNSUCCESSFULLY TO USE PAYPAL'S EMAIL PAGE TO ASK THEM TO HANDLE A PROBLEM I AM HAVING WITH A SELLER.  AFTER I FOLLOW ALL THE INSTRUCTIONS WITH THE CASE NUMBER, DATES, DATA, ETC. I PRESS SEND AND A MESSAGE COMES UP SAYING THERE WAS A PROBLEM.  PLEASE TRY AGAIN.  ONCE IT EVEN DELETED THE FORM SO THAT I HAD TO RESEARCH ALL THE INFO WHICH WAS QUITE TIME CONSUMING.  IT HAS HAPPENED FOUR TIMES AND I WANT TO KNOW HOW TO GET THROUGH TO THEM...HELP, PLEASE!

[kernowlass · Accepted solution]

@junbug

Ask on here as we can sometimes help OR phone them rather than emailing.

[junbug]

Thank you.  I was able to reach them by telephone and they are looking into the matter.