@LaurieNJohn wrote:
Pay Pal's Wait time to speak to a represenitive is beyond discription. Two hours and 45 minutes on hold and still no one.
This is the worst kind of Customer Service. I understand its a busy time of year but 30 minutes should be the longest time a customer should have to wait even under extremely busy times of year. Represenitives are choosing not to take phone calls this is ridiculous!
I am so sorry to see that you had a bow experience with customer service, I I'm recently signed up for an account I linked a bank account a Green Dot account a debit card and another card I had issues with all I wasn't able to access the account to verify the deposits my other account access was down needless to say I had called 4 times today the only questionable customer service representative was the very first person I spoke to this morning everyone else went above and beyond to make sure that I understood what was going on the process and make sure that I was satisfied before the end of the call.
I advised that I be traveling for church and one very gracious representative advised that I get the PayPal debit card because I am receiving donations for my trip on PayPal and it will be funded through PayPal she was very great and I am very grateful for the service I received today. I'm very sorry that you had a bad experience I would suggest tomorrow is a new day and you'll get a new group of customer service agents that I'm sure I'll be happy to help you.
