Hello,
I'm a web developer who developed a site for a user whose account was limited for selling unauthorized items based on PayPals terms of use. The account in question was limited for 6 months with a note that after the 6 months we would be able to retrieve the funds (largely so I can be compensated for the site build). The hold came off but the bank account attached is no longer in operation and the system won't let me add a new one. I'm also unable to send the funds to another PayPal user... I called support and was told the only solution was for PayPal to mail a cheque so I setup for them to do that... that was 6 weeks ago... now I can't seem to get a hold of anyone and this cheque never showed up. Account still shows the balance and I have no means to get to it... Seems like PayPal is holding the funds ransom perhaps waiting for us to get tired of the runaround and giveup? As a developer I won't be recommending PayPal moving forward it will be Stripe for all my clients (much better customer service)... Can someone provide any insight how to deal with this issue?
