wrong mobile phone number

shakin49
New Community Member

i cannot change my mobile number because an authentication notice keeps coming up and i cannot get passed this because it sends a code to my old mobile number.

how do i get over this

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3 REPLIES 3

ulev70
New Community Member
I lost my number and i have another number now how can i login
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Sammyl1979
New Community Member
Same issue here! Must be something they’ve changed recently.
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ThijsTDM
Contributor
Contributor

For those who are facing this problem, here is the solution I got on twitter (and this worked for me)

 

1. Go to the Contact Us page:  https://paypal.com/nl/smarthelp/contact-us . 2. Select Password and account access. 3. Select Login problems. 4. Click on Message Us Icon. 5. Click on Chat with us about your password issue.

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