updating personal information
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I have tried to update my personal information but it won't let me save and continue?
when I try to connect my depot to PayPal it just says ' your transaction cannot be completed please return to the merchant' and when I log into pay pal it says 'update information'.
Please help im so confused and can't get it to work for so long now.
Thank you
Holly <removed>
- Labels:
-
Update profile info
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Welcome to the PayPal community and thank you for your post.
It seems like you would like to update some information and want to connect depot with PayPal but facing issues to do so. Try deleting cache and then try again using a different browser. If you still have the same issue, to connect depot or to update your details on your PayPal account, kindly reach out to our customer support team by clicking Contact at the bottom of the PayPal website. You can also contact them via Twitter direct message or Facebook private message.
I hope this can be resolved quickly!
Ayesha
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Non-US Taxpayer verification with different name in Disputes and Limitations Archives
- Limitations on account in Disputes and Limitations Archives
- How can i back my account ? in Disputes and Limitations Archives
- why PayPal website rejecting the updated identity information? in My Account Archives
- Change Personal Information in My Account Archives