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trying to update financial details having problems .. not working etc etc

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trying to update financial details having problems .. not working etc etc

hi i am trying to update my financial details with my business paypal account as requested because of the 1000 dollar limit etc etc . I am on your page and when i select what type of business i am i select proprietary company and next .. then as soon as i click on not publically traded the questions spin back to the beginning and ask me what my account type is again and once again i select proprietary company and then next and then when i click on not publically traded it spins around again .... how the heck do i fix this so paypal don't freeze my account .. i have contacted the customer service through the paypal message service but after three days i get no response ... HELLLLLP