trying to close possibly closed account...paypal braindead

praypain
Contributor
Contributor

I may have closed an account but I can still log in so I'm not sure it is closed. I sent paypal an email specifically stating that "Close Account" does not appear in "Account Options". Of course they emailed me that I need to select "Close Account" in "Account Options". Sigh. Any suggestions on getting actual information? Thanks.

Login to Me Too
2 REPLIES 2

Anonymous_User
Not applicable

Depending on what interface you're seeing, this is what I see:

 

* Login to your account.
* Click on the "gear" icon next to Logout.
* You should see a link at the bottom left.
* "Close your Account" - click

Login to Me Too

praypain
Contributor
Contributor

And of course what I reported is that the "Close Account" link is not shown for my account. Does this mean it is closed? If so, then why can I log in? Are they trying to keep their stats up? That would be sick.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.