tried to add a new card...

sgarcata
Contributor
Contributor

I entered all the information and submitted... Paypal then displayed a window to add a new card. I had no idea if it ever accepted the card or not... Is this typical for their I.T. department?

- Looks like they don't bother to test.

- Then when I tried to report the issue... guess what... absolutely no option to report a problem with their site... 

JUST HOW ARROGANT AND OUT-OF-TOUCH CAN AN I.T. DEPARTMENT BE? ONE THAT DOESN'T EVEN CONSIDER THE POSSIBILITY THAT THEY MIGHT HAVE A PROBLEM... I'm switching to another service. I just can't tolerate such arrogance and lack of customer service... I've used PayPal since they started; no more.

OOPS, did I say "CUSTOMER SERVICE"? 

WELL, PAYPAL HAS NONE... SO FORGET THAT. INSTEAD YOU GET TO CHAT/TALK/CRY WITH A STUPID COMPUTER (A.K.A. "PERSONAL ASSISTANT") 

BULLSHT ALL THE WAY DOWN.

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