switch my business account to a personal account

netboss1
New Community Member

how do I switch my business account to a personal account so I can use the "send money to family or friends" feature?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@netboss1 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.

Do not use the f/f option to receive payments as you would have 0 seller protection in the event of a chargeback AND paypal would limit your account. 



Advice is voluntary.
Kudos / Solution appreciated.
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