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Contributor

support

Does any one know how to get support from paypal.  The phone support just says they can't help now.  The message support says massage support is not available try other options.  THERE ARE NO OTHER OPTIONS!  HOW DO I GET SUPPORT?

2 REPLIES 2
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Esteemed Advisor

Re: support

@Lant5308 

 

Well as you don't think we can help your options are........


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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New Community Member

Re: support

Me too...  Open message center threads keep getting auto closed.  Checking messages or creating new message threads is hit or miss with frequent "unavailable" errors.  Phone support robot says representative is not available at this time.